Services
Three clearly defined ways we support you.
01 — Analysis
Digital Discovery
Duration: 3 weeks
Who it's for
When you sense something digital needs to happen in your business but don't know where to start. When you receive quotes from system vendors but have no benchmark. When you want to invest over the next 12 months and set the right priorities.
What happens next
After the Discovery you decide independently whether to implement with us, with someone else, or not at all. The roadmap is yours.
What you get
- On-site assessment (1 day): system landscape, process interviews with management, F&B, front office, housekeeping
- Analysis phase (2 weeks): system comparison, process gaps, AI potential, data-quality check
- Final on-site presentation: 15–25-page report with a prioritised 12-month roadmap
- 30 days of follow-up support by email and call
02 — Implementation
Implementation Projects
Duration: 6–10 weeks
When the direction is clear and it's time to implement. Three typical focus areas – individually or combined, always with a result that runs in daily operations.
System integration & infrastructure
Your systems cleanly connected instead of running side by side – from stable connections between PMS, POS, CRM and housekeeping to migration or a fresh setup when a system change is due. The result: a system landscape that works together – and a foundation AI and automation can actually build on.
AI assistants & automation
Assistants that pre-qualify guest enquiries, save time on reviews and standard emails, and automate recurring workflows – measurable and rolled out so your team actually uses them day to day.
Data & personalisation
Clean guest profiles, sensible segmentation and personalised outreach – the basis for higher return rates and measurable additional revenue instead of gut feeling.
03 — Partnership
Digital Partner
Term: 12 months
Who it's for
When you need a dedicated digital point of contact but don't want to hire a full-time role. For properties that want to keep improving – with someone who really knows your systems and processes.
What happens next
We start with a clear onboarding and build from there. After twelve months you decide whether and how the partnership continues – with no automatic renewal.
What you get
- Monthly on-site day: prioritisation, implementation, training your team
- Ongoing care of your system landscape and interfaces
- A dedicated contact – reachable by email and call, short paths
- Quarterly review with progress, metrics and next steps
For SME enquiries
These services are optimised for the hospitality context. For selected SME projects in process automation, AI applications and system integration we design tailored proposals. Get in touch.